Buyorda was founded with the vision of providing safe, affordable, and eco-friendly water filtration solutions for every household. With over 15 years of combined experience in water purification technology, our filters are now trusted by families across 50 countries worldwide.

Yes. The majority of our refrigerator water filters are IAPMO-certified to applicable NSF/ANSI standards (e.g., 42 / 372).

For other categories (e.g., coffee and kettle filters), products are designed and engineered by Buyorda and manufactured in our audited, ISO-certified facilities. All materials are food-grade and BPA-free, and every batch passes inbound inspection, process control, and 100% pressure & leak testing. We also conduct periodic third-party lab checks and are expanding IAPMO/NSF coverage to additional models.

Buyorda products are produced in strict accordance with international quality standards.

Every filter goes through multiple testing stages to guarantee purity, flow rate, and durability.

Our factory-direct model and minimal advertising costs allow us to deliver premium quality at fair prices.

No, you don’t need an account. You can checkout as a guest anytime.

However, creating an account allows you to save your details, track orders more easily, and receive member-only updates or discounts.

Click on the “Account” icon at the top of our website, then select “Create Account.”

Enter your email, set a password, and you’re ready to go.

Find the product you want, choose the pack size, and click “Add to Cart” or “Buy Now.”

Proceed to checkout, select your preferred payment method, and confirm your order.

You’ll receive a confirmation email once your order is successfully placed.

We accept all major credit cards (Visa, MasterCard, American Express, Discover), PayPal, Google Pay, and Apple Pay.

All transactions are processed securely through encrypted payment gateways.

Orders are processed within 1–2 business days (Mon–Fri, excluding holidays).

Estimated delivery times (business days):

• Hong Kong / Macao / Taiwan – 2–5
  
• Japan / Korea / Singapore / MY / TH / VN / PH – 3–8
  
• United States (48 states) – 7–12
  
• Canada / UK / EU – 7–15
  
• Australia / New Zealand / Middle East – 8–15
  
• Latin America / Africa / Others – 10–25

Shipping Cost: Free standard shipping worldwide on orders over US $50. Orders under US $50 will incur shipping charges as calculated at checkout.

• Before shipping: please contact us as soon as possible at support@buyorda.com to update your address.
  
• After dispatch: changes are not possible.
  Please double-check your address before confirming the order; we can’t cover losses caused by incorrect shipping details.

You will receive a tracking number via email once your order ships.

You can track it directly on buyorda.com or through 17Track.net.

All Buyorda filters are shipped in environment-friendly packaging, designed for safe transport and easy recycling.

If the product is unopened and unused, you can return it within 30 days for a refund or replacement.

Please note: we can’t cover return shipping costs for personal-reason returns.

Please contact us immediately at support@buyorda.com.

We’ll arrange a replacement shipment and provide a return label for the incorrect product.

If your filter arrives damaged or defective, don’t worry.

Contact us right away with photos of the issue, and we’ll send a replacement or provide further instructions.

Once we receive and inspect your returned item, refunds are processed within 7 business days.

Depending on your payment provider, the refund may take an additional 2–10 business days to appear in your account.

Buyorda uses SSL encryption and PCI-compliant payment processors.

We never store or share any sensitive payment information.

Your online security and privacy are our top priorities.

For any questions about compatibility, warranty, or shipping, please reach us at support@buyorda.com.

Our customer service team is available Mon–Fri to assist you promptly.