Privacy Policy

We respect your privacy and are committed to protecting your personal information. This Policy explains what we collect, how we use it, and the choices you have when using Buyorda websites, creating an account, subscribing to communications, or purchasing our products.

1) Information We Collect

Contact & account data — name, email, phone, shipping/billing address, credentials.
Order & payment data — items purchased, order total, shipping method, transaction IDs (card data is processed by certified providers; Buyorda does not store full card details).
Support data — messages and attachments (e.g., photos/videos for troubleshooting), return/warranty info.
Preferences — newsletter opt-in, language and region settings.
Device & usage data — IP, browser, pages visited, and cookies or similar technologies for security and analytics.

2) How We Use Information

Process/deliver orders, invoices, returns and warranty requests.
Provide customer service and service communications (e.g., order updates).
Operate, secure, troubleshoot, and improve our sites and services.
Detect, prevent, and investigate fraud or abuse; comply with legal obligations.
Send marketing emails only with your consent (always with an unsubscribe link).

3) Legal Bases (EEA/UK)

Where GDPR applies, processing is based on: performance of a contract, legitimate interests (e.g., site security/analytics), consent (for optional cookies/emails), and legal obligations.

4) Cookies & Similar Technologies

We use essential cookies for functionality and analytics cookies to improve performance. You can manage cookies in your browser and, where required, via our cookie banner. Disabling some cookies may affect features.

5) How We Share Information

Service providers — payments, fulfillment/shipping, support tools, analytics (under contract and confidentiality).
Legal & safety — when required by law or to protect rights and users.
Business transfers — in mergers, acquisitions, or asset sales with appropriate safeguards.

We do not sell or rent your personal information.

6) International Transfers

We may process information in other countries where our providers operate. When doing so, we use appropriate safeguards (e.g., contractual clauses).

7) Data Retention

We retain data only as necessary for the purposes described (e.g., tax/accounting, warranty/returns, compliance). Data is deleted or anonymized when no longer needed.

8) Your Choices & Rights

Access / Correction / Deletion — request to access, correct, or delete your data (subject to legal exceptions).
Marketing opt-out — click “Unsubscribe” or contact us.
Cookies — manage via browser and our cookie banner.
Regional rights — EEA/UK/California and some regions may have additional rights (e.g., portability, objection, restriction, “Do Not Sell or Share” under CPRA). We honor applicable requests per local law.

9) Security

HTTPS/TLS, access controls, limited retention, and other administrative/technical/physical safeguards.
Payments handled by certified providers; Buyorda does not store full card details.
No method is 100% secure—use unique, strong passwords and keep them confidential.